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Choose your role (Landlord, Renter / Buyer, Service Provider or Advertiser) and follow the short verification steps for that role.
Yes. One account can be a renter and a landlord at the same time, and you can add more roles later from your Account page. Once you hold more than one, use Switch role in the account menu to move between them.
Landlords and service providers confirm their phone and email, and upload a verification document for review. Tenants, buyers and advertisers only confirm phone and email.
On a listing, the Verified badge means a person on our team reviewed it and approved it. It is not a guarantee about the property itself. How verification works explains the full process.
Use the Rent/Buy toggle and filter by state, price and bedrooms. You don't need an account to browse.
Yes. Use the save button on a listing and it is added to Saved Homes in your account. You need to be logged in to save. If a landlord marks a home as rented or sold, it stays in your list with that status shown. If a landlord unpublishes a listing, it disappears from your list while it is hidden and comes back if they publish it again.
Once you are registered, message them from their listing or service page. Messages stay attached to that listing, so there is a clear record if anything needs sorting out later.
Anyone can browse. Full details and messaging are for registered members, so every message is tied to an account and stays attached to the listing it is about.
Complete verification, subscribe (landlords), then fill in your property details for admin review.
Open the listing from your Landlord dashboard. You can edit the description, price and number of bedrooms, mark it as rented or sold (and back to available), or unpublish it to hide it from search. You can publish it again at any time. For shared properties you can also mark individual rooms as occupied or available. There is no option to delete a listing yet.
Submit your ad from your Advertiser dashboard. Our team reviews every ad and decides where it appears, and the ad goes live once it is approved. Online payment isn't available yet.
Online payment isn't available yet. Landlord subscriptions are currently activated by our team.
Always view a property in person before paying anything. Never send money before signing an agreement. Keep conversations in NextHome messaging rather than moving to a personal number straight away, so there is a record if something goes wrong. If anything feels off, use Report a concern.
There is no self-serve account deletion yet. Send feedback and we will help.
Use Report a concern with the listing title or the user's name, and our team will look into it.
Still stuck? Send feedback or report a concern.